Planning Supervisor

Recruiter
Essex and Suffolk Water
Location
Chelmsford
Salary
Up to £40,998 (depending on experience)
Posted
09 Aug 2017
Expires
16 Aug 2017
At Essex & Suffolk Water we live water. And we love our customers. Every day we make sure that 1.8 million customers in the South East have clean, clear drinking water that tastes great. This is a great opportunity to help lead the Planning & Scheduling team to deliver an efficient and effective plan for our investigation and repair teams out in the field in our Essex & Suffolk regions. A key aspect of the role will be managing on-the-day team performance to enable us to respond effectively to emergency works such as burst mains without compromising delivery of planned work. It will also include building great relationships with internal and external stakeholders and reviewing our processes to implement best practice and help us towards our goal of providing world class scheduling and customer service. The successful candidate will work closely with the Planning Manager to coach, mentor and develop the team as well as provide input into regional decision making and team business plans. To be successful, you'll need: - Previous experience of coaching and mentoring individuals - To be a strong negotiator, able to resolve customer queries and influence decision making - Excellent problem solving skills with a logical mind-set - A good knowledge of our corporate systems - To have technical understanding of streetworks legislation and/or field workforce planning and scheduling - A minimum of 3 levels at grade C or above or equivalent qualification - A full valid driving licence In addition, you will need to demonstrate that you: - Have experience of applying technical knowledge to improve business performance, reduce risk and resolve issues - Are able to build successful relationships with others to implement business change We offer a great package - Coaching, training and one to one development to reach your full potential - A great reward package including: - Competitive Salary - Generous holiday entitlement - Flexible benefits - building your own package - Defined contribution pension scheme - Opportunity to work with some great people Ready to join the team? Apply online using the apply button