Service Driver

3 days left

Recruiter
Inchcape Retail Limited
Location
Chelmsford
Salary
16575.00 GBP Annual + + benefits
Posted
24 Jul 2017
Expires
21 Aug 2017
Sector
Engineering
Contract Type
Permanent
Inchcape UK have been awarded No.1 in 'The Sunday Times Best Big Company To Work For' 2016

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Service Driver - VW Chelmsford

The Role

As a Service Driver you will deliver an incredible customer service experience to all you meet, whether internal or external customers. The main role of a Service Driver is to collect /deliver vehicles within time limits and promote the Retail Centre and its services. Our Service Drivers are our Brand

Ambassadors, reflecting the brand image and standards in everything they do.

Role Requirements

- To be a success in this role, you will have
- Excellent communication skills, both written and verbal
- IT literacy
- Incredible customer service skills
- The ability to multi task and work under pressure
- A friendly persona
- A full UK Driving License

Your Responsibilities

- Collecting and delivering customer vehicles on time
- Promoting the aftersales and sales department to create additional sales opportunities.
- Determine with service advisor & service manager which customer vehicles require collection
- Greet customer upon meeting for collection of vehicle
- Check vehicle with customer and complete a damage report
- Ensure customer approves and signs repair order
- Ensure customer payment method is agreed and captured

Benefits

Service Drivers will receive a competitive salary, we also offer great benefits including:

- 22 days holiday, rising to 25 after 5 years
- Company pension scheme
- Life assurance
- Childcare voucher scheme
- Discount gym membership
- Vehicle purchase discount, Employee Advantage - retail discounts with over 3000 retailers
- Cycle to work scheme

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